Formal Letter

The Manager                                                                                   Shagolyskay 7
ReadWhite                                                                                       Chelyabinsk,Russia
Chelyabinsk                                                                                      20/05/15
Russia

Dear Sir/Madam

I am writing to drow your attention to the fact that I got the dress wrong colour.Firstly, it was not of the size and dirty.

Secondly,delivery deloyed for 3 hours and moreover deliveryman did not apologize.

What's is more the people I talked on the phone were really rude.

I hope that this matter will be dealt with promptly.
               
                                                                                                               Yours faithfully
                                                                                                               Alexandra Shavrina

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